Welcome to AEFIS

Need Additional Help?
If you require assistance logging in using your Drexel One account, please visit the Drexel Accounts Management page or call the IRT Accounts Office at (215) 895-2020.

For forgotten passwords, please try the self-serve Drexel Password Reset Wizard.

If you require further assistance, please contact Academic Information & Systems.

Please note that system updates are administered on Monday evenings between 8:00 PM and 12:00 AM EST. During this time, you may experience brief, intermittent access outages.


If you have trouble logging in and you are able to log into DrexelOne, please submit the following to ais_student@drexel.edu

  • Your Name
  • Your UserID
  • Description of the problem you are having
  • Error message (if any)
  • Browser you are using and its version.  E.g. IE7, IE8, Firefox 3.6 etc.
  • The operating system on your computer.  E.g. Windows XP/Vista/7, Mac OSX etc.
  • Are you running a 32bit OS? 

How to determine if I am running a 32bit OS
How to determine my version of Windows
How to determine of my version of Internet Explorer